As a client of Trilogy Funding, you should expect nothing less than the best possible service every time you do business with us – in person, on the phone, or by letter. Our aim is to develop a long-term partnership with you, helping you grow your property portfolio for decades to come.
As such, we make these commitments to you:
- You will always receive friendly, courteous and ‘exceptional’ service.
- You will always receive exceptional value for money from the lenders that we recommend.
- We will demonstrate a positive ‘can do’ attitude at all times.
- We are always willing to improve and we will happily receive constructive feedback to help provide the best possible service to our clients.
- We take ownership of challenges and focus on optimum solutions.
- We are flexible in our attitude and with our time to get tasks completed on schedule.
- We are creative and innovative in our approach to our work.
- We always act with integrity and respect.
- We will keep you up to date at all times. You will receive regular correspondence from us outlining how things are progressing with your loan, ensuring that you are thoroughly informed every step of the way.
- We will be consistently honest and up-front with you. If we feel that one element of your loan structure can be enhanced, we will let you know immediately. We have your best interests at heart and to achieve that, it means being straight with you at all times.
- We under promise and over deliver — that’s our commitment to you. With every recommendation and every piece of advice, we will always give you the worst case scenario. We’d rather see you delighted with us if things turns out better than anticipated, than disappointed with us if results fail to meet your expectations.
- You will always receive low-risk solutions. The loan selection and structuring recommendations you receive from Trilogy Funding are second to none as each of our brokers stay up-to-date with the very latest strategies in property investment structuring.
If you are concerned that your current investment loan may not be right for you, that you may be paying too much interest, missing out on opportunities or putting yourself at risk, contact us now for a FREE no-obligation consultation or call us on 1300 657 132 to speak with one of our expert property investment brokers about how Trilogy Funding can help you fast-track the growth of your property portfolio.